Holiday Inn & Suites Boston Peabody

One Newbury Street
Peabody - Massachusetts (Show map)

from 81 €

"The check in staff was VERY friendly and completely satisfied my needs for this stay. Every hotel needs a representative like him at the front desk for check-in. Sorry but I did not remember his name but we checked in at approximately 2:15 PM on 10/17/12 so I'm sure he can..."

Ana

Holiday Inn & Suites Boston Peabody,Peabody (Massachusetts)

About Holiday Inn & Suites Boston Peabody

About Holiday Inn & Suites Boston Peabody

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Holiday Inn & Suites Boston Peabody with average raiting 4/5

13 customer's reviews

Jean-luc (3/5)

What did you like the most?: "The hotel luckily is within a short distance from exits on a divided
highway making it easier to reach than other hotels on same street."
Is there anything you didn't like?: "When we were checking out we told the associate we forgot to show our aaa for discount. He flatly told us no discount because it had to be shown at the time of check-in. I do not remember any notice when we booked the room it had to be shown up front and then the person checking us in should have asked if we were aaa members. Things happen, the lack of empathy or trying to find out what happened for us made this a memorable problem. As we were checking out I asked if there was a customer use computer so I could print directions. The associate at the desk very nicely offered to print some for me several times, but we were traveling several states away through major cities at heavy traffic times. I wanted a few minutes to check different alternate routes before I made a decision. I was VERY upset by the customer use computer. The room was either on a different temperature setting or NOT ventilated with the electronics. It was very hot and uncomfortable. The computer was SLOW. To check/print directions with two route modifications took me over 35 minutes. That would have taken me less than 5 minutes on almost ANY other computer. Upgraded equipment, upgraded software, regular maintenance, forethought into the temperature of the room. Anyone of those could have made that a better experience. What was otherwise a fairly pleasant stay turned bad in the last 40 minutes, 35 minutes checking directions, 5 minute checkout. We left the hotel mad, frustrated, and hot. The last impression we have of the hotel."

Pareja joven

Francisco (4/5)

What did you like the most?: "Nice sized rooms, clean, easy check in check out, ample parking"
Is there anything you didn't like?: "Location seems middle of no where (unless you want a journey to Salem) - very little options for decent food (lots of chains and local restaurants with poor reviews online). We went to Sabatinos in Wakefield which was nothing special, but overall was friendly and nice. No bar or restaurant in the hotel - they refer you to the chain restaurant next door."

Ana (5/5)

What did you like the most?: "The check in staff was VERY friendly and completely satisfied my needs for this stay. Every hotel needs a representative like him at the front desk for check-in. Sorry but I did not remember his name but we checked in at approximately 2:15 PM on 10/17/12 so I'm sure he can be identified."
Is there anything you didn't like?: "Everything was exceptional."