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from 70 €
"The only person on duty was very apologetic and accomodating for the problems we had. She went out of her way to help us get settled."
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Holiday Inn Express Santa Rosa with average raiting
3 customer's reviews
Anónimo
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- What did you like the most?
- "The only person on duty was very apologetic and accomodating for the problems we had. She went out of her way to help us get settled."
- Is there anything you didn't like?
- "The first room we were given had an overwhelming odor of excrement as soon as we entered the room. We were immediately reassigned an upgraded room, but unfortunately this room had used towels and what appeared to be a dirty bathtub. The front desk clerk who was the only person on duty came to the room and quickly and efficiently removed the dirty linen and cleaned the tub and sink area. I believe this experience is not typical of the hotel and because the front desk person was so willing to make everything comfortable for us, I am giving a yes vote for recommendation to other travelers."
- Pareja mayor
Olga
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- What did you like the most?
- "Pet friendly, easy access to freeway, close to good dining."
- Pareja mayor
