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from 161 €
"The shuttle to Duval Street. And they are very pet friendly"
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Hotel Doubletree Grand Key Resort with average raiting
18 customer's reviews
Carlos
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- What did you like the most?
- "The shuttle to Duval Street. And they are very pet friendly"
- Is there anything you didn't like?
- "Our key cards kept needing to be reset. Not enough staff to help with bags @ check in/out made it seem like a lower class resort."
- Pareja mayor
Philip
*
- What did you like the most?
- "lovely hotel. staff was very friendly."
- Pareja mayor
Mailys
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- What did you like the most?
- "Staff and Manager tried to help after it appeared a problem with the
booking.com. After resolving the problem (drove to the Bank to prove
that my cc was in good stand and also payed Cash in front) I got my
room and the nice service of Double tree hotel. I would go there
anytime again." - Is there anything you didn't like?
- "Nothing negative about the Hotel, it was how the manager told me an error from booking.com, which send a message to the hotel that my Credit Card wasn't good. I went to the bank and showed my good standing. Booking.com didn't sent me messages or called me, simply nothing. After arriving at the hotel, the manager told me my booking was canceled. That absolutely unacceptable to run a internet business like that. Nobody informed me in any way (even I filled out all the information (e-mail, phone number etc). Now I have to watch that booking.com doesn't booked twice the price of the room."
- Pareja joven
Anónimo
*
- What did you like the most?
- "Friendly staff"
- Pareja mayor
