from 29 €
"Friendly Reception helped very much in guiding city and different places to explore in Istanbul."
86500 Ver más
We guarantee
- Secure booking. When you book with us, your private information will be protected by a safe connection.
- Protection of your privacy. Your private information will be used just to confirm your booking.
Hotel Umay with average raiting
23 customer's reviews
Patrick
*
- What did you like the most?
- "Friendly Reception helped very much in guiding city and different places to explore in Istanbul."
Anónimo
*
- What did you like the most?
- "Location is very good - just below the Hipodrome area and so within
walking distance to the main Sultanahamet attractions and the tram. We
had one of the rooms with a balcony and a magnificent view over the
Marmara Sea. It has a lift so you don't have to struggle up the very
steep stairs with suitcases. Breakfast is basic but tasty and filling
and the breakfast staff most pleasant." - Is there anything you didn't like?
- "It is the least hotel like hotel we have ever stayed in, more like a microcosm for the staff where occasionally other people are allowed in! We were the only guests and they were renovating which wasn't mentioned when we booked. The roof top terrace (which was one reason we chose the hotel) was closed and a basic breakfast was served in the level 'minus one' nook. Whilst there are signs everywhere asking you not to smoke the owner did not feel that this applied to her which was disappointing."
- Pareja mayor
Carlos
*
- What did you like the most?
- "The location of the hotel was perfect, right in the centre of the Istanbul Old Town.
All the sights can easily be reached on foot. The hotel is very close to the Marmara Sea." - Is there anything you didn't like?
- "The service was the worst imaginable. The staff was not helpful at all, one day we had to beg for additional toilet paper which was only provided after asking the receptionist mulitple times one hour later. The english language of the staff could only be understood partly. The state of our room was not satisfying at all - we found numerous hair in the shower and on the blankets. The cleaner didn't bother to clean them up during our stay. After two days the soap was empty and the cleaner neither cared about a refill, thus we had to used the bottled shampoo provided. Not even the used towels were changed, putting them on the floor which should be a clear sign to do so didn't help. We found a dry chewing gum next to the bed which was really distasteful. We had to ask for the room service to attend to our room. We found the beautiful roof terrace closed at all times and we had to beg the staff to open it up for us. They denied once since the housekeeper who has all the keys was not there. For whatever reason, it is prohibited to bring either food and beverages to the rooms. Which is really curious since there is a fridge in the room, which by the way didn't seem to work. Bringing in our own bottled water, we felt like smugglers. We really didn't get the sense of the rule since there was neither a mini bar nor a restaurant where to buy drinks in spite of the hot temperatures."
- Pareja joven
Russ
*
- What did you like the most?
- "The staff was helpful, the breakfast was excellent, and it was located a few blocks from trams and bus lines"