Hotel Albergo Terme La Reginella

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Piazza Santa Restituta,1
Lacco Ameno
- Napoli (Show map)

from 70 €

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Check all reviews(3)

"Very comfortable, sunny, friendly staff, great outdorr pools with thermal water and sea water, nice garden and spa."

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About Hotel Albergo Terme La Reginella

  • About Hotel Albergo Terme La Reginella

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Hotel Albergo Terme La Reginella with average raiting 4/5

3 customer's reviews

Patricia (5/5)

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What did you like the most?
"Very comfortable, sunny, friendly staff, great outdorr pools with thermal water and sea water, nice garden and spa."
  • Pareja mayor

NicolÚ (4/5)

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What did you like the most?
"Quite clean, nice. The young gentleman at the reception was very helpful and nice. The hotel is equipped with SPA and swimming pools, but we didn't use it, because no one from the staff told us that what is provided in the hotel. We learned about it only before leaving, and all the facilities are working until 19.00 with a break from 13.00 until 17.00. It's very inconvenient."
Is there anything you didn't like?
"The biggest problem is the lady at the reception, she doesn't understand English but pretends, that she does and it causes misunderstanding. When we asked her about the hotel and the Island, she replayed that we can find all the information in the Internet. It was first time (and we travel a lot), when personnel couldn't help us. The hotel is not on the shore, so you have to go to the beach, which is across the road. The evening meal in the hotel (if it is not included) is very expensive, you'd better eat outside."
  • Pareja joven

Mario (3/5)

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What did you like the most?
"Rooms are well cleaned. I really appreciate efforts of cleaning staff. Most of the staff speaks good English and sometime German."
Is there anything you didn't like?
"However, a lady at the reception does not speak good English and was not helpful, because she tried to avoid answering my questions about transportation. Although it is well maintained, the building is old and room is not so spacious.Bed and TV is small. Air-conditioning is old and not strong enough. I have to say that the hotel fee is too expensive even with special discount. The town is not so lively as the hotel and I would recommend this hotel only who wants to experience a stay in a old resort. All over the site, including pools, smells bleach."

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